At Gyfr, we believe that affordable fitness training is a basic necessity. Gyfr is a platform that connects fitness trainers with trainees on-demand. Trainees can use the app to request a trainer, specify their preferences, and get matched instantly with a suitable trainer in their area or through an online training session.

Yes, trainees have the flexibility to request training sessions from any location. For instance, they can go to their local gym and request a session through the Gyfr app. If they opt for an in-person session, they will be matched with a trainer from the local area who has access to that gym. Alternatively, trainees can request an online training session via video call through the Gyfr app.

Yes, absolutely! Before accepting a training session request, trainer’s will be able to see the location and length of the training session. Personal trainer’s should only accept the requests that they wish to. There is no penalty for declining requests.

At Gyfr, safety is our top priority. We employ rigorous screening processes to vet all our trainers, ensuring they meet our stringent criteria for professionalism. Moreover, we continuously monitor trainer performance and user feedback to maintain a high standard of service. We further prioritize transparency by providing trainees with detailed trainer profiles and session ratings. Your safety and satisfaction are at the core of everything we do at Gyfr. Visit our Safety page to learn more about the safety culture at Gyfr.

For online training sessions, you are eligible for a full refund if you cancel the training session request before the video call begins. For in-person sessions, you are eligible for a full refund if you cancel the training session request before being matched with a trainer. Furthermore, if you're not satisfied with your personal trainer after completing your training session, you may qualify for a full or partial refund under certain circumstances. Please refer to our refund policy for further information.

Your satisfaction is our top priority. If you're not happy with your personal trainer or training sessions for any reason, you can contact our customer service and we will be happy to help you. We do provide full and partial refund for training sessions that have already occurred on a case-by-case basis. We want to ensure that you have the best possible experience on Gyfr.

Trainers operate on their own schedule and terms, and there's no penalty for declining a training session request. However, once a session is accepted, canceling it may result in lower ratings from trainees. Trainers with a rating below 3.50 risk deactivation of their accounts.

If you have at least one year of experience in the gym, you can apply to become an independently contracted trainer through the Gyfr app. Once the application is submitted, most trainer's accounts are activated within one to two business days.

No, certifications are not required. However, all trainers are required to have at least one year of dedicated gym experience. Additionally, all trainers need to submit a 30-60 second video discussing their previous workout experience during the sign-up process. It's important to note that certified personal trainers may receive higher-paying offers compared to non-certified trainers.

Upon logging in and starting their shift, trainers will begin receiving training session requests. Upon receiving a request, trainers have one minute to either accept or reject the session. During this period, trainers can view the client’s previous ratings, any specific notes the client may have added, the session duration, and the location of the session.

The price of each session varies depending on its length and whether it's conducted online or in-person. Typically, online sessions are priced lower than in-person ones. At Gyfr, affordability is fundamental to our philosophy. We firmly believe that everyone should have access to resources to enhance their health. That's why our training sessions are priced at more than 85% below the industry average, ensuring accessibility without compromising quality.